We are committed to ensuring your privacy is protected. This privacy policy explains how we will collect, process, store and use the information we collect about you.

About us

Project LEO brings together local, academic and industry experience and expertise, to undertake one of the most wide-ranging and holistic ‘smart grid trials’ ever conducted in the UK. The Project is trialling how renewable energy technologies such as hydro, wind and solar, can be enabled to contribute to meeting electricity demand at a local level by developing a flexibility marketplace in which supply and demand can be traded.

Project LEO partners, and their roles are stated as below:

• Scottish and Southern Electricity Networks (“SSEN”) operates and maintains the electricity distribution network for over 3.8 million homes and businesses across central southern England and northern Scotland, the Mull of Kintyre and the Scottish islands. SSEN will act as a neutral ‘Market Integrator’ that provides real-time information to allow a local energy marketplace to function effectively whilst maintaining network integrity.
• The Low Carbon Hub is a social enterprise. It is managing and developing a portfolio of local energy generation and demand projects, and investment models;
• Academics from the University of Oxford and Oxford Brookes University will collect and analyse data to deliver a model for local energy ‘whole system’ mapping and planning. They are also involved in project evaluation.
• Oxford City Council and Oxfordshire County Council will support local engagement and dissemination activities and provide infrastructure where appropriate for participation in LEO trials. In addition, Oxfordshire County Council will work with the Universities on geospatial mapping.
• Piclo is a marketplace operator, piloting new business models via innovative market platforms, to enable local energy trading, flexibility and aggregation;
• Origami is a technology platform provider, piloting new business models to deliver local energy trading, aggregation capability and flexibility service delivery;
• Nuvve, a global green energy technology company, will provide vehicle-to-grid technology and optimized charging
• EDF Energy brings energy services to residential, industrial, commercial and public-sector customers.

“We”, “we’ll”, “our”, “us” etc. when used in this Privacy Policy will be interpreted as relating to the Data Controller, in this case the University of Oxford.

This Privacy Policy covers the following activities of Project LEO:

• This includes but is not limited to;
  – raising awareness of the project,
  – gaining support and participation,
  – encouraging investment,
  – helping stakeholders understand how they can take part in the project,
  – gathering feedback about the project from participants, in order to learn what went well and what could be improved.
• Further information on stakeholder engagement can be found in Project LEO’s Stakeholder Engagement Principles document: http://project-leo.co.uk/wp-content/uploads/2020/09/Project-LEO-Stakeholder-Engagement-Principles-Document-V1-Abridged-for-publication.pdf

What information might we ask for?

We may record your name and email address and, you are willing, your telephone number and mailing address. We term this information your basic personal data.

Why do we need it?

We will need some basic personal data to be able to keep you up to date with events and news about Project LEO. In particular, we may use your basic personal data to direct any enquiries from you to the correct project partner.

Legal basis

In order to process and use your personal information lawfully, we rely on the legal basis of informed consent.

Our data policy complies with UK law accordingly implemented, including that required by the EU General Data Protection Regulation (GDPR)

You may withdraw your consent at any time by telling the Controller that you no longer wish the project to hold any data relating to you personally.

What do we do with it?

The personal data is used by the LEO partners to:

• obtain feedback on how we can improve our services;
• communicate with you by email or other electronic means;
• monitor our work and maintain our records to fulfil obligations to our funders.

Who we may share your information with

We may share your information with:

• project partners for their use within Project LEO only, as described above in the ‘About us’ section;
• our sub-contractors, Origami, for the purposes of carrying out their work.

Marketing

If you have provided consent, we may send to you direct marketing and promotional materials relating to LEO activities, for example by email. You will be provided with details, of how you can unsubscribe. You will also be able to unsubscribe by emailing projectleo@eng.ox.ac.uk

Data storage

Your data is stored within the Mailchimp CRM system (https://mailchimp.com). As such the Data Processing Addendum from Mailchimp is located here: https://mailchimp.com/legal/data-processing-addendum/ This details the GDPR compliant methodology by which your data is stored on systems outside the EU.

How long will we keep your information?

We will keep your information only for the duration of Project LEO. If there are follow-on projects, we will communicate details of these before the end of Project LEO to ask for your consent for your data to continue to be used.

If you remove your consent, or following completion of any follow-on projects, your details will be deleted.

Your rights

You have the following rights regarding your information:

1. Right to be informed
   You have the right to be provided with clear, transparent and easily understandable information about how we use your personal data and your rights. This is why we’re providing you with the information in this Privacy Policy.
2. Right of access
   You have the right to obtain access to your personal data (if we’re processing it) and certain other information (similar to that provided in this Privacy Policy). This is so you’re aware and can check that we’re using your personal data in accordance with data protection law.
3. Right to rectification
   You are entitled to have your personal data corrected if it’s inaccurate or incomplete.
4. Right to erasure
   This is known as ‘the right to be forgotten’ and, in simple terms, enables you to request the deletion or removal of your personal data where there’s no compelling reason for us to keep it. This is not a general right to erasure; there are exceptions.
5. Right to data portability
   You have the right to obtain and reuse your personal data in a structured, commonly used and machine readable format in certain circumstances. In addition, where certain conditions apply, you the right to have such information transferred directly to a third party.
6. Right to object to processing
   You have the right to object to certain types of processing, in certain circumstances. In particular, the right to object to the processing of your personal data based on our legitimate interests or on public interest grounds; the right to object to processing for direct marketing purposes (including profiling); the right to object to the use of your personal data for scientific or historical research purposes or statistical purposes in certain circumstances.
7. Right to withdraw consent
   If you have given consent to anything we do with your personal data, you have the right to withdraw your consent at any time (although if you do so, it does not mean that anything we have done with your personal data with your consent up to that point is unlawful). This includes your right to withdraw consent to us using your personal data for direct marketing.

If you would like to contact us in relation to your rights, or for more information, or if you are unhappy with how we’ve handled your information, you may contact us as follows:

Address: Project LEO, Department of Engineering Science, University of Oxford, Parks Road, Oxford, OX1 3PJ
Email: projectleo@eng.ox.ac.uk

If you would like to contact our Data Protection Officer, you may do so by contacting them at:

Address: University of Oxford, University Offices, Wellington Square, Oxford, OX1 2JD
Telephone number: 01865 280299
Email: data.protection@admin.ox.ac.uk

If you’re not satisfied with our response to any complaint or believe our processing of your information does not comply with data protection law, you can make a complaint to the Information Commissioner’s Office (ICO):

Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Telephone number: 0303 123 1113
Website: www.ico.org.uk